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Accelerating ServiceNow Service Mapping & ITOM with Dynatrace & Red Hat

Getting to 99.99% service availability through public cloud adoption & automation

12 October, 2023 | London, UK

Atos, a ServiceNow Elite partner, Dynatrace EMEA Cloud Innovation partner of the year and the only EMEA Dynatrace partner with ITSM & ITOM ServiceNow competency is pleased to invite you to an innovation roadshow.

The expert panel includes customers, Atos ServiceNow – Dynatrace practice and Dynatrace & Red Hat as they discuss how they leveraged integration services to automate cloud operations with ServiceNow, Dynatrace & RedHat.

The adoption of ServiceNow Service Mapping & ITOM requires a good level of Security Automation and Continuous Monitoring (SACM) maturity as well as needing to have several basic building blocks in place to realise the full value, including the delivery of a business service aligned CMDB and well-defined tagging standards. Once successfully adopted, the full promised value of reducing business service downtime & recovery time whilst increasing business service performance can be realised.

In large, complex organisations this can take considerable time and resources to achieve. But, the integration of Dynatrace into ServiceNow can make a step change in terms of the ability to deliver an accurate CMDB quickly.

Adding automation with Red Hat Ansible can be the first steps towards self-healing business services.

CONTACT

Paula Howard
Head of Marketing – ServiceNow

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Join us in-person at our offices in London and Paris to hear first-hand how key ServiceNow Dynatrace customers have overcome these challenges and leveraged the integration services of ServiceNow, Dynatrace and Red Hat to automate cloud operations and enable:

CMDB – Quick and Simple CMDB enrichment using precise real-time CMDB population without the need for full ServiceNow discovery

Dynamic Service Mapping – Automated Dynamic Service Mapping using ServiceNow and Dynatrace to create zero touch service mapping

Remediation – Automated Remediation with software intelligence enabling self-healing apps and infrastructure through Red Hat Ansible automation

Agenda:

Time

Session title

15:00 – 15:05 Welcome and Intro
15:05 – 15:30 Atos, Dynatrace & RedHat partnership overview
15:30 – 16:00 Live Demonstration of automated remediation using ServiceNow, Dynatrace & Ansible
16:00 – 16:30 Hear the story of a real-life example of integration delivering 99.98% service availability
16:30 – 17:00 Panel discussion with Customer Q&A
17:00 – 18:30 Drinks, Nibbles & Networking

Register now

Thank you for your interest. You can download the report here.
A member of our team will be in touch with you shortly