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Atos Digital Workplace

People. Places. Platforms​

Today, Atos is creating the workplace of tomorrow.

We enable people’s satisfaction because we know that happy people make
successful businesses.

Powered by our digital solutions and specialist people skills, we unleash unparalleled performance, wherever your workplace is.

Atos
Digital Workplace Services Providers
4.3

As of January 2023

Liberating People Potential

Atos is focusing on 3 major areas:

People

Enable an outstanding people experience in a connected world. From baby boomers to Gen Z we align needs and expectations with our solutions unlocking their potential wherever they are.

Enable an outstanding people experience in a connected world

  • Enhance people participation and performance
  • Data driven and committed outcome-based approach
  • Voice of the employee for real-time improvements

Places

At Atos, we see the office as a tool, and the technology opening-up the workplace. People now can prioritize their needs, performance and job fulfilment anywhere.

Creating the ability of people centric work from anywhere, at anytime

  • Easy to understand and effective tools for collaboration
  • Easy access to applications and resources while using easy to apply tools
  • Up-to-date equipment, quick replacements, Rapid response support to minimize downtime
  • Built-in-security against cyber-attacks for peace of mind

Platforms

Our cutting-edge technologies utilize automation to reduce mundane tasks and lower costs for businesses, while built-in flexibility and resilience enables maximum efficiencies.

Cutting-edge technology to unlock people experiences

  • Utilizing automation to reduce mundane tasks and lower costs
  • Built-in flexibility and resilience enable maximum efficiencies
  • Data driven and modern technology for personalised experiences
  • Proactive management enabling smarter working through AI

Employee experience matters

According to Gartner, 70% of business leaders agree that employee engagement is critical to achieving business results. That’s why employee experience is at the heart of Atos Digital Workplace Services. Fully engaged employees lead to improved customer satisfaction and better business outcomes.

70%

of business leaders agree that employee engagement is critical to achieving business results.

Learn more

Why Atos Digital Workplace

Hybrid working strategy

>50% workers say they would prefer to continue to work from home.

Source: Pew Research 2020

Employee engagement

Organizations in the top quartile of employee engagement show 23% higher profitability

Source: Gallup

Balance humans and technology

90% of C-suite executives believe their company pays attention to people’s needs when introducing new technology, but only about 53% of staff say the same.

Source: PWC

Voice of the employee

Organizations see 4.6 times increased engagement when employees feel they are being heard.

Source: inc.com

Atos Digital Workplace – Our capabilities

Digital Workplace Platforms

Set a new management style with BYOD and mobility

Device Subscription Service

IT Asset Management

Unified Endpoint and Application Management

Virtual Workplace

Intelligent Care Center

Help your employees to focus on the bottom line

Intelligent Care – Virtual Agent

Intelligent Care Local

Intelligent Care Online and Live

Mobile Support

Tech Bars

Lockers and vending

Engaged Employee Experience

Measure and improve your employee experience and workspace set-up

EX Advisory, EX Design,
EX Adoption

End User Computing Analytics

Digital Adoption Platform

Voice of the Employee

XLAs and Enhanced Analytics

Intelligent Collaboration

Empower your teams to work together in real-time and wherever they are

Smart offices

Google Workspace

M365 Collaboration

M365 Data Governance

Managed Meeting Rooms

Citizen Developer

Voice Integration

Accessibility

An inclusive end-user experience benefits all your employees

Accessibility Consulting

Accessibility Testing

Accessibility as a Service

AI-enabled & Decarbonized Workplace I Identity & Security

Client Story

Accor moves to workplace services in the cloud for seamless collaboration

Hospitality giant improves communication and collaboration worldwide by migrating from on-premises Exchange servers to cloud-based Microsoft 365

Read the client story >

Client Story

Enabling ‘work anywhere’ workplaces for Scottish Water

Scotland's publicly owned water supplier new cloud managed desktop service provides an optimized, and secure employee experience.

Read the client story >

Client Story

Moving BBC Cymru Wales to the BBC’s most connected, accessible and sustainable building​ ​

At its new home in Cardiff’s city center, BBC Cymru Wales has transformed its workplace and equipped staff with modern digital tools for new ways of working and broadcasting.

Read the client story >

Atos is Leader in Digital Workplace Services for many years now

  • 38 languages supported, capabilities in 115 countries
  • 45 million resolved user tickets annually
  • 4.3 million managed user devices worldwide
  • c.11.000 staff working in Digital Workplace Operations

Leader

Magic Quadrant Workplace Services Europe & NAM

Leader

Workplace Services Global, Europe, NAM

Leader

Workplace Global

Star Performer

All 5 architypes! Workplace Global

Liberating People Potential with new ways of working

A different people approach

Traditional Ways of Working

Work/Life Balance

Employees as Assets

Extrinsic Motivation

Office Culture

Bottom-line Driven

Service Management

Functional and Disciplinary Managers

New Ways of Working

  • Work/Life Integration
  • Employees as Human beings
  • Intrinsic Motivation
  • Remote/hybrid Culture
  • Purpose Driven
  • Experience Management
  • Emotionally and Intelligent Coaches

Traditional Ways of Working

New Ways of Working

Work/Life Balance
Work/Life Integration
Employees as Assets
Employees as Human beings
Extrinsic Motivation
Intrinsic Motivation
Office Culture
Remote/hybrid Culture
Bottom-line Driven
Purpose Driven
Service Management
Experience Management
Functional and Disciplinary Managers
Emotionally Intelligent Coaches

Traditional Ways of Working

New Ways of Working

Work/Life Balance
Work/Life Integration
Employees as Assets
Employees as Human beings
Extrinsic Motivation
Intrinsic Motivation
Office Culture
Remote/hybrid Culture
Bottom-line Driven
Purpose Driven
Service Management
Experience Management
Functional and Disciplinary Managers
Emotionally Intelligent Coaches

The digital component of most jobs grows. Good digital workplace strategies are needed to develop an engaging and intuitive work environment to boost digital dexterity.

80%

of employees say improving their digital dexterity will positively impact their career advancement.

The digital workplace comprises the entire portfolio of applications, devices, facilities, and enabling services that elevate digital dexterity and power new ways of working.

91%

of employees say that improving their digital dexterity improves their work effectiveness.

Designed and implemented in the right way, a digital workplace contributes to a positive employee experience, high engagement and improved performance.

90%

of employees say that intuitive and effective technology has a positive impact on their overall job satisfaction.

Our ecosystem of partners to simplify and enable the future of work

Dell Technologies

Related resources

Press Release

Atos positioned as a Leader in the Gartner® Magic Quadrant™ for Outsourced Digital Workplace Services report

Atos announces that it has been positioned as a Leader by Gartner in its March 2023 Magic Quadrant for Outsourced Digital Workplace Services, based on its Completeness of Vision and Ability to Execute. This is the seventh consecutive year that Atos has been named a Leader in a Gartner Magic Quadrant report related to digital workplace services.

Press Release

Atos delivers Next-Generation Employee Experience for EY

Atos announces that it will provide a Next-Generation Global Employee Experience to EY, one of the largest global professional services organizations. The 7+ year contract will see Atos personalize and improve the IT experience for more than 300,000 EY people through its Proactive Experience Center, a team of dedicated experts, supported by advanced tooling and processes, driving towards the highest levels of proactive, pre-emptive and automated employee experience seen in the sector to date. This new contract reinforces Atos’ position as a leading enabler in the new frontier of work and employee experience.

Blog

Digital Vision for Engaged Employee Experience

Welcome to the Digital Vision for Engaged Employee Experience – Our exciting new approach to the next frontier of work. Our goal is to create a revolutionary new intersection between technology, people and things. Enabling every employee wherever they may be based, to benefit from a personalized way of working underpinned by innovative and holistic engaged employee experience technologies.

Infographic

Engaged Employee Experience

Organizations that create high levels of employee engagement typically outperform others across all metrics: profitability, sales, productivity, and customer satisfaction. They also tend to do so with fewer incidents, less absenteeism and lower employee turnover. Focusing on improving employee engagement can be crucial in maintaining an edge in a rapidly changing market.

Infographic

A day in the life of a knowledge worker

Follow Anna, a consultant in a large multi-national technology company, as she navigates her way through a regular day in a hybrid work environment. This infographic provides more detail on how she tackles her workload, from internal meetings to client meetings, as well as stays on top of her mental health and wellbeing with scheduled breaks and downtime, all the while enabled and supported by the right tools and apps that allow her to focus on her core skills and performance. With Engaged Employee Experience from Atos, where balancing humans and technology is at the heart of our approach.

Blog

Tapping into human ingenuity: How employees use remote work to do their jobs better

Human beings are incredibly creative and resourceful. During the COVID-19 crisis, we adapted to a situation most of us had never even imagined. Companies adapted, too, shifting to a cloud- and internet-based infrastructure that enabled employees to work remotely. Now, organizations should look at what their talented employees did with that freedom and those tools, identify the successes, and then adopt those use cases throughout their operation.

Employee Experience in specific industries

Public Sector

Resources and Services (Energy, Utilities, Transport, Retail, and Hospitality)

Our experts

Melanie de Vigan

Mélanie de Vigan

Head of Growth & Strategy for Digital Workplace

Follow or contact Mélanie:
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Mike McGarvey

Global VP and Digital Workplace CTO

Follow or contact Mike:
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Interested in our Digital Workplace & Unified Communication services?

Thank you for your interest. You can download the report here.
A member of our team will be in touch with you shortly